Friday 19 June 2015

What has the world come to? by Sellena Ford

At the ripe old age of 44, I have just exclaimed out loud for the first time “What has the world come to?”  Utah university latest to introduce 'texting lanes' for pedestrians glued to their mobile phones

Mobile technology has reached out and enslaved us all.  Even I must admit that when I recently dropped my mobile phone down the toilet, I unexpectedly felt cold and very alone.  Suddenly I couldn’t connect with anyone or anything and that made me feel vulnerable.  How bizarre that I grew up in an age where communication boiled down to letter writing and being static whilst on the telephone as it was attached by a cable to the wall.  We even had a customised telephone seat with an integrated small table and cupboard which allowed telephone directories (do you remember those?) to be secreted and not on show.

So, is being able to simultaneously speak, respond to business emails, tweet, check weather and know how many calories you’ve burned so great?  Face to face contact is reducing with the popularity of “at home working” and being able to carry out business using conference calling, skype, webinars and whatever else is out there.  My personal opinion is that it is starting to put immense pressure on us as it impacts and invades our downtime which is all important in this fast world which is getting faster, and stress being at an all time high.

We run a communication workshop that elaborates on the fact that you cannot NOT communicate.  By NOT responding to texts or emails, we are communicating and potentially being judged.  It is maddening.  A good lesson to remember is that the most effective communications are those that send messages (and I don’t mean electronic necessarily) and present information according to the recipients’ needs.  Interestingly, body language accounts for 55% of communication when in a face to face situation, but only 10% when on the phone.  70% of phone communication is down to the tone of the voice; barring the lack of being able to hear it due to bad reception!  We also have “text speak” which I refuse to engage in as I believe it was invented because people are lazy, have terrible grammar and can’t spell.


So back to texting lanes?  It’s not just the USA that’s gone mad, it’s the rest of the world too, with Belgium trialing designated smartphone pedestrian lanes and a smartphone sidewalk in Chongquing.  I can only think that encouragement of this will lead to an increase in the number of accidents as awareness of environment is impacted.  I shall also personally mourn the loss of eye contact and engagement and a polite good morning.  My mother doesn’t often get it right, but her phrase of “Everything in moderation” seems to be the way to go.  Don’t be enslaved by technology, utilise it to your advantage without compromising your work and social community.